Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, www.skyglass.com, in compliance with Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller is Skyglass, located at Via Bassa Isiata 32, Distretto Metropolitano di Venezia, San Donà di Piave (30027), Italy. For any questions or requests regarding your personal data, you can contact us at the following email address: support@skyglass.com.

2. Types of Data Collected

We collect the following personal data:

  • Contact Information: Name, surname, email address, phone number.
  • Payment Information: Credit card details or other payment-related information if you make a purchase on our website.
  • Browsing Information: Data related to your visit on our site, such as IP address, browser used, duration of visit, and pages visited (see also our Cookie Policy).
  • Information Provided via Contact Form: Messages sent through our online contact form.

3. Purposes of Data Processing

Your personal data will be processed for the following purposes:

  • Order Processing: To process and ship orders placed on our website.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional communications, if you have given your consent.
  • Preference Analysis: To analyze browsing data and improve the user experience.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: Where required, we obtain your explicit consent to collect and process your personal data.
  • Contract: We process personal data to fulfill contractual obligations, such as processing orders and delivering products.
  • Legitimate Interest: When necessary for our legitimate interests, such as improving our services and communications.

5. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and in compliance with legal retention periods. Payment data will be retained only for as long as necessary to process the payment, after which it will be deleted.

6. Data Sharing

Your personal data may be shared with third parties who assist us in managing the website, processing orders, and payments, such as payment service providers, couriers, and hosting services. These third parties are obligated to process your data securely and in compliance with applicable laws.

7. User Rights

As a data subject, you have the right to:

  • Access your personal data.
  • Request rectification or deletion of your data.
  • Limit or object to the processing of your data.
  • Request data portability.
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us at support@skyglass.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or damage. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revision date. We encourage you to review this page regularly to stay updated on our privacy practices.

10. Contact Information

If you have any questions or need further information about the processing of your personal data, please contact us at support@skyglass.com.